Information We Collect
We collect a variety of information from our customers and visitors to the Website. As described below, some information is automatically collected when you visit our Website or purchase something, and some you provide to us when registering or filling out a form, buying a product or service or communicating with us.
Information You Provide Us: If you provide us with Personal Information by filling out a form, registering for an account, making a purchase or contacting us, we collect that Personal Information. For example, if you register on our Website, we collect your name, e-mail address and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. You may also have the option to store credit card or other payment information to make it easier to purchase products or service from the Website in the future. If you design and personalise a product, such as a business card, we collect the Personal Information you use to customise the product, such as the name of your business or your professional title. If you contact our customer services agents, you may also provide us with Personal Information that we collect, but only for our own purposes and we will not share your personal information with any third parties.
Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalise your online experience.
Business Operations: In order to carry out certain business functions, such as order fulfilment, payment processing, e-mail delivery, or marketing.
Communicating with You: We use Personal Information to communicate with you about your order, remind you of orders you have pending and other transactional or administrative updates as well as to send you offers for products and services that may be of interest to you.
Law Enforcement, Protection of eCPRINT and our Customers: We may also disclose Personal Information in other circumstances as required by law. We also reserve the right to disclose your Personal Information when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms and Conditions or to protect the rights or property of eCPRINT or others.
Merger, Sale or Acquisition: In addition, it is possible that in the future another company may acquire eCPRINT or its assets or that eCPRINT may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of eCPRINT's assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Links to Third Party Products and Services
While you are visiting or using the Website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be will be governed by the privacy and other policies of that third party.
We offer you a variety of choices with respect to how we use and share your Personal Information.
Communications from eCPRINT: If you do not want to receive email communications from eCPRINT about our own or third-party products and services that may be of interest to you, you can opt out of such communications by emailing us with a written request. You can also click on the unsubscribe link at the bottom of one of our emails. We may still contact you via mail or phone, unless you request to be added to our Do-Not-Call list, and/or our Do-Not-Mail list by writing to us and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) to be removed. Even if you opt-out of email marketing or choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account, or for similar transactional or administrative reasons.
Deactivation of Your Account: You may also request deactivation of your eCPRINT account by contacting us or in writing to the address below and requesting account deactivation. Please note that your Personal Information may remain in our archived records after your account has been deactivated.
Updating Your Personal Information
If you wish to change your name, e-mail address, password, and/or communication preferences after you have registered, you can request this by contacting us in writing at the address below.
We maintain physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your personal information when you purchase products through our Website.
When you establish an account at eCPRINT, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change your password as often as you wish by by contacting us in writing at the address below.
Address for Written Requests
Written request may be sent to the following address. When writing to us, please be sure to include your exact name, mailing address, telephone number and specific preferences or request.
eCPRINT Pty Ltd
c/o Customer Service
1 Margaret Rd
Secret Harbour WA 6173
Problems Signing In
Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact us by phone or email.
eCPRINT sends an e-mail notice confirming acceptance of each order request you place to the e-mail address you provided to us when signing up for a eCPRINT account. If you receive a confirmation for an order you did not place, please e-mail us immediately by phone or email.
Contact us if you have any questions regarding this link.
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